Effective Communication Skills For Professional
Class types
Training Delivery Format
Face to Face / Virtual
HRD Corp Claimable Course
Class types
About this course
This 2-day interactive program moves beyond basic theory to give you a hands-on toolkit for high-impact communication. On the first day, you will master the C.O.R.E. Formula (Clarity, Openness, Responsiveness, and Empathy) to ensure your message is always understood and well-received. You’ll also dive into the secrets of body language and active listening to build instant rapport. On the second day, we put these skills into action by focusing on difficult conversations and the A.I.M. Formula (Audience, Intent, Message) for persuasive presentations. Whether you are leading a team meeting or navigating a high-stakes negotiation, this course will give you the confidence to communicate with emotional intelligence and professional polish.
This course is HRD Corp (HRDC / HRDF) claimable.
Training date
- 1 & 2 October 2025
- 5 & 6 November 2025
- 3 & 4 December 2025
Who should attend?
This course is ideal for Executives, Managers, and Team Leaders who want to sharpen their interpersonal skills, reduce workplace misunderstandings, and become more influential communicators.
Learning outcomes
- Identify key principles and barriers of effective communication in the workplace (Remembering/Understanding).
- Apply the C.O.R.E. formula to communicate clearly and confidently in professional settings (Applying).
- Analyze interpersonal and cross-functional communication challenges to propose effective solutions (Analyzing).
- Demonstrate improved communication techniques through real-life simulations and feedback (Creating)
Program duration
- 2 Days (14 Hours Total)
- Day 1 – Foundations of Effective Communication
- Day 2 – Communication in Action
Course content
Day 1: Foundations of Effective Communication
- Module 1: Understanding Communication Dynamics
- Module 2: Verbal and Non-Verbal Communication Mastery
Day 2: Communication in Action
- Module 3: Workplace and Cross-Cultural Communication
- Module 4: Presentation and Persuasive Communication