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Burnout Is Not Just About Workload. It’s About How Work Is Designed

Burnout Is Often Misunderstood

When employees experience burnout, the immediate assumption is usually heavy workload. While workload plays a role, it is rarely the sole cause.

In reality, burnout is often the result of how work is designed, managed, and experienced.

Addressing burnout requires looking beyond individual resilience to organisational systems and leadership practices. 

What Burnout Looks Like in the Workplace

Burnout manifests through:
These signs often develop gradually, making burnout easy to overlook until it becomes severe.

The Organisational Factors Behind Burnout

Burnout commonly arises when:
  • Expectations are unclear or constantly changing
  • Employees lack control over their work
  • Support and recognition are insufficient
  • Pressure is high but purpose is unclear
When people feel overwhelmed without support or meaning, burnout becomes inevitable.

Why Individual Solutions Are Not Enough

Wellness programmes and time-off initiatives can help, but they do not address the root causes of burnout.

Burnout is not simply an individual issue it reflects: 

Leadership behaviour
Workload management
Communication practices
Organisational culture
Without systemic change, burnout will continue to resurface.

Designing Work That Supports Wellbeing and Performance

Organisations can reduce burnout by:
When work is designed thoughtfully, people can perform sustainably without sacrificing wellbeing.

RWCT’s Perspective on Burnout and Performance

At RWCT, we view burnout as a signal not a failure. Our programmes help organisations redesign work practices and leadership behaviours to support both performance and wellbeing.

Because sustainable performance starts with healthy people. 

Author

Picture of Fezza Mustafa

Fezza Mustafa

She is a strategic marketing and project management leader with 13 years of training industry experience, specializing in digital marketing, e-commerce, and executing growth initiatives with C-level leadership.

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