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Sales Mastery: Closing Deals With Confidence And Strategy

This programme helps sales professionals strengthen their ability to engage prospects, uncover needs, and close deals with confidence. Through practical activities and real-world scenarios, participants learn how to apply sales psychology, build rapport, handle objections, and adapt their closing approach to different customer types. The training also emphasises negotiation skills and post-sale relationship building, enabling participants to drive repeat business and sustain long-term sales growth.
Class types
Face-to-Face (F2F)
Remote Online Training (ROT)
Blended Learning

Training Delivery Format

Face to Face / Virtual

Duration
2 Days

HRD Corp Claimable Course

Class types
Face-to-Face (F2F)
Remote Online Training (ROT)
Blended Learning

Sales Mastery: Closing Deals with Confidence and Strategy is a high-impact programme designed to equip sales professionals with the skills to engage prospects, uncover needs, handle objections, and close deals confidently. Participants will learn proven sales psychology, rapport-building techniques, and adaptable closing strategies for different customer types.

 

Through interactive roleplays, real-world case studies, and negotiation simulations, participants will gain practical experience they can apply immediately. The programme also covers post-sale relationship building to drive repeat business and referrals, ensuring sustainable sales growth.

This course is HRD Corp (HRDC / HRDF) claimable.

  • 1 & 2 October 2025
  • 5 & 6 November 2025
  • 3 & 4 December 2025

This course is ideal for:

  • Sales executives & managers
  • Business development teams
  • Entrepreneurs & business owners
  • Real estate, insurance, and financial sales professionals
  • Customer-facing roles requiring persuasion skills

By the end of the workshop, participants will be able to:

  1. Apply proven sales psychology principles to influence buying decisions.
  2. Build instant rapport and trust with prospects.
  3. Identify customer needs and align solutions effectively.
  4. Handle objections confidently and turn them into opportunities.
  5. Use closing techniques that fit different customer types.
  6. Negotiate for win-win outcomes without losing margins.
  7. Maintain post-sale relationships to increase repeat business.

  • 2 Days (14 Hours Total)
  • Day 1 – Foundations of Influence & Closing Readiness
  • Day 2 – Advanced Closing & Long-Term Sales Growth

Day 1: Foundations of Influence & Closing Readiness

  • Module 1: The Psychology of Closing
  • Module 2: Building Rapport & Trust Quickly
  • Module 3: Needs Discovery & Solution Alignment
  • Module 4: Objection Handling Mastery
  •  

Day 2: Advanced Closing & Long-Term Sales Growth

  • Module 5: Closing Techniques for Every Situation
  • Module 6: Negotiation Skills for Higher Profits
  • Module 7: Post-Sale Relationship Building
Participants will receive a Richworks Corporate Training Certificate of Completion for Sales Mastery: Closing Deals With Confidence And Strategy upon successfully completing the session.

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